Your front desk can't answer WhatsApp and patients at the same time
Clinics get the same questions all day: “Do you have an opening on Thursday?”, “How much is a check-up?”, “Are you open on Saturdays?”. Your receptionists are checking patients in, answering the phone and handling payments. WhatsApp messages wait for hours, and a patient who doesn't get an answer books somewhere else.
An AI assistant on WhatsApp replies instantly with the information you gave it, 24/7, offers available times and books the appointment. When a case needs a person — pain, an urgency or a clinical question — it hands the conversation to your staff right away.
What the chatbot handles for your clinic
Appointment booking
Offers open slots and books the appointment through Calendly, all inside the WhatsApp chat.
Prices and services
Explains what each service includes and how much it costs, so patients arrive informed.
Hours and location
Answers “are you open on Saturday?” and “where are you?” at any hour, including holidays you configure.
Preparation questions
Shares the instructions you define for each service, like what to bring or how to prepare for an exam.
Urgent cases go to your staff
Pain, urgencies and clinical questions are handed to a person on your team with the full conversation. See human handoff.
Example conversation
Connected to the tools you already use
Simplifybot runs on the official WhatsApp Business API and on Telegram, with end-to-end encryption. Connect Calendly so the bot books appointments in your calendar, and add your services, prices, hours and FAQs from the dashboard — no code. Your receptionists work from the same inbox and take over any conversation when they need to.
How to get started
- 1
Connect WhatsApp
Link your WhatsApp Business number (we guide you) and your Calendly account.
- 2
Add your clinic's info
Services, prices, hours, preparation instructions and the questions you get every day.
- 3
Go live
The bot starts replying. Review conversations and fine-tune from the dashboard.
Pricing
Most clinics start on Basic or Business. See all details on the pricing page.
Basic
Business
Most popularEnterprise
Frequently asked questions
Can the chatbot book appointments?
Yes. Connect Calendly and the bot offers available times and books the appointment inside the WhatsApp chat.
Does the bot give medical advice?
No. It answers the administrative information you configure. Pain, urgencies and clinical questions are handed to your staff.
Is the conversation secure?
Simplifybot uses the official WhatsApp Business API, and WhatsApp conversations are end-to-end encrypted.
Can several receptionists use it?
Yes. The Business plan includes up to 5 users, and you can assign conversations to each agent from the same inbox.